Troubleshooting, Troubleshooting database connections, What version odbc driver should i use – Rockwell Automation Emonitor with a Gupta Multi-User Database User Manual

Page 43: Why am i getting a configuration file error

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Troubleshooting

This chapter offers troubleshooting information for Emonitor installations.

Troubleshooting database connections

What version ODBC driver should I use?

Use Gupta SQLBase ODBC driver version 9.00.01 or later. The previous version does not
work with this version of Emonitor.

What is this error message about a DLL conflict when I start
the program?

ODBC, the database driver, gives an error message when certain files are newer than
others. If you get an error message about a DLL conflict, you can click OK and run
Emonitor anyway without any problem. However, you probably want to fix it.

To reinstall ODBC components, you must re-install them from the operating system
service pack (XP SP2, for example) or an MDAC (MS Data Access Components) update,
depending upon what was used initially to install the components. Go to
http://msdn.microsoft.com/data/ref/mdac/ for additional information.

Why am I getting a configuration file error?

There could be several reasons for this type of error. Here is a list of potential fixes.

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