Contacting rockwell automation support, Pub. no. - date – Rockwell Automation 20D PowerFlex 700H/S Frame 9 Main Fan and Isolation Transformer Assembly Replacement User Manual
Page 8
 
www.rockwellautomation.com
Americas: Rockwell Automation, 1201 South Second Street, Milwaukee, WI 53204 USA, Tel: (1) 414.382.2000, Fax: (1) 414.382.4444
Europe/Middle East/Africa: Rockwell Automation, Vorstlaan/Boulevard du Souverain 36, 1170 Brussels, Belgium, Tel: (32) 2 663 0600, Fax: (32) 2 663 0640
Asia Pacific: Rockwell Automation, Level 14, Core F, Cyberport 3, 100 Cyberport Road, Hong Kong, Tel: (852) 2887 4788, Fax: (852) 2508 1846
Power, Control and Information Solutions Headquarters
Publication PFLEX-IN017B-EN-P – October, 2007
P/N 389298-P02
Copyright © 2007 Rockwell Automation, Inc. All rights reserved. Printed in USA.
Contacting Rockwell 
Automation Support
Before you contact Rockwell Automation for technical assistance, we 
suggest you please review the troubleshooting information contained in the 
supporting product publications first (e.g. publications PFLEX-TG001, 
Hardware Service Manual - PowerFlex 700S and 700H Drives (Frame 9), 
and PFLEX-IN006, Installation Instructions - PowerFlex 700S and 700H 
Drives).
If the problem persists, call your local distributor or contact Rockwell 
Automation in one of the following ways: 
Be prepared to furnish the following information when you contact support:
•
Product Catalog Number
•
Product Serial Number
•
Firmware Revision Level
Phone
United States/
Canada
1.262.512.8176 (7 AM - 6 PM CST)
1.440.646.5800 (24 hour paid support available 
through the TechConnect Support Program)
Outside United 
States/Canada
You can access the phone number for your country via 
the Internet:
Go to http://www.ab.com
Click on Support 
(http://support.rockwellautomation.com/)
Under Contact Customer Support, click on Phone 
Support
Internet
⇒
Go to http://www.ab.com/support/abdrives/
⇒