Bio-Rad Personal Molecular Imager™ (PMI™) System - Manual (Page 30)

Appendix 2
Personal Molecular Imager Warranty Information
The Personal Molecular Imager system and all peripheral items are warranted for a period
of one year against defects in materials and workmanship. If any defects should occur
during this period, Bio-Rad Laboratories will either replace or repair the defective parts free
of charge. For the exact terms of warranty, please see the Instrument Warranty Card
shipped with the instrument.
Defects caused by the following actions are specifically excluded:
1. Improper system operation or abuse.
2. Repair or modification of the system performed by anyone other than Bio-Rad
Laboratories or its authorized agent.
3. Use of fittings or other spare parts not authorized by Bio-Rad Laboratories.
4. Inappropriate interfacing to external devices.
5. Use of inappropriate solvents, cleaning agents or samples.
6. Non system related facility problems such as power surges.
The one year warranty does not apply to the parts listed below:
1. Phosphor screens.
2. Fuses and lasers.
3. Support consumables.
4. Computers purchased outside of Bio-Rad Laboratories.
For inquiries and requests regarding system repair or service, contact your local Bio-Rad
office or distributor (in the U.S., call Technical Service at 1-800-424-6723). Please have the
following details available:
1. Instrument model and catalog number.
2. Serial number (label is behind scanner door).
3. Hardware and firmware version information.
4. Software version (in operating software, “About” box).
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