Vertical Communications 8412S - Manual (Page 109)

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To determine how many calls are queued at the attendant position and
awaiting service (on hold, parked, or ringing),
1. Press the installer-programmed QUEUE button. The display will
indicate how many calls are in the ring queue and the hold queue,
respectively. The displayed information remains in the LCD
window momentarily.
NOTE: Hold recalls, transfer recalls and park recalls are counted in
the ring queue and not the hold queue.
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To place an active call in a serial transfer,
1. Press the installer-programmed SERIAL button.
2. Dial intercom number or press associated DSS button.
3. Repeat to add up to two more extensions to the serial.
4. Press SPEAKER to end. Serial transfer begins.
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To determine the status of individual lines (idle, busy or on hold),
1. Press the installer-programmed TEST/BUSY button (the LCD
will display the prompt Enter Line:).
2. Dial the line number to be tested (001–128). If the line is idle, you
will hear a dial tone; if the line is busy, the LCD will display Busy
with xxx; if the line is on hold, the LCD will display On Hold at
xxx (xxx = line number).
Large Screen Speakerphone Manual 10 – 3
GCA70–349 Using The Attendant Features