Dell Toner Monitoring Services User Manual

Page 92

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1.

The application is installed on a host with a subnet mask of 255.255.255.0.

2.

Change search to display 255.255.255.0 as the default subnet mask for subnet searches.

3.

Host machine’s subnet mask address is changed to 255.255.252.0.

4.

The application continues to display 255.255.255.0 as the default subnet mask for subnet
searches until the UI and Service are restarted or the host is rebooted.

Issue #12: In the Proxy Server screen of the Registration section in the Configuration Wizard,
when you select Use Browser Settings (Internet Explorer

®

), the application does not pre-

populate the Exception area with all bypass information from the browser as is expected.

Issue #13: The application only includes meter reads in CSV-exports for printers where the
application has performed a Status Read.

Issue #14: In the Configuration Wizard, if you select Default Search, and click Next, the
application will begin searching for printers. If you decide that you want to switch to the No
Search option after you make your selection, the application will not stop the already-running
search. Instead, it will find the printers in the local subnet and display them in the Dashboard
view. You will have to manually delete the printers from the application by selecting them and
using the Delete Printer option.

Issue #15: If you are attempting to launch a printer Web page for an IPv6 printer from the Printer
Details page using a browser that is configured to use a proxy, your browser proxy bypass list
must include the printer IPv6 address or the IPv6 prefix. Without this browser configuration, you
will not be able to access the printer Web page.

Issue #16: Proxy configuration via script and proxy check box is not supported within the
application user interface or within the Internet Explorer

®

(IE) settings. If you are using a script or

automatic within the IE settings, please specify the proxy within the Advanced Proxy options of
the application.

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