Table 10-2, Nas manager – Dell PowerVault 775N (Rackmount NAS Appliance) User Manual

Page 88

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slow.

NetXtreme Gigabit Ethernet

Server Adapter without the

correct drivers, and you have

enabled the wake-on-LAN

(WOL) feature through the

System Setup program.

of 10/100 until the operating system loads the correct

drivers. When the correct drivers are installed, the

connection speed will increase to 10/100/1000.

I cannot get console

redirection to work correctly.

Only a few keys work on the

keyboard, and none of the

keys work when trying to

configure the BIOS.

<Scroll Lock>, <Caps Lock>,

or <Num Lock> might be set

on your keyboard.

Also, your operating system

may not support all of the keys

on your keyboard.

Ensure that the <Scroll Lock>, <Caps Lock>, and <Num

Lock> lights are turned off on the keyboard. If these

lights are not on and the problem persists, see "

Ping Your

NAS System

" in "Advanced Features."

During a Remote Desktop

session to the NAS system, I

mapped a network share from

the NAS system. Now the

system does not reboot

correctly and hangs during

shutdown.

Having a share mapped from

the NAS system causes the

system to hang during

shutdown.

Make sure that when you map a share, you do not select

Reconnect at logon. To disconnect the drive, right-click

My Appliance on the NAS system desktop, and select

Disconnect Network Drive. Click the CD share in the

Disconnect Network Drive window, and then click OK.

If you cannot log in to the NAS system, reboot the

system. Then connect using Remote Desktop and

disconnecting the drive. If Remote Desktop does not

work, try connecting directly to the NAS system with a

keyboard, monitor, and mouse. See "

Configuring Your

System Using a Keyboard, Monitor, and Mouse

" in "Initial

Configuration."

I cannot connect to the NAS

system using the IPX protocol.

IPX networks require that you

assign an IPX network number

to all clients. By default, the

NAS system does not assign an

IPX number to the network.

Change the IPX protocol on the NAS system to manually

detect frame types. See "

Configuring the IPX Protocol

" in

"Advanced Features."

After restoring files from a

backup, the modified dates of

folders are inconsistent.

The modified dates of folders

reflect either the date you

performed the restore or the

date the folder was modified.

Do not take action. This design issue occurs only with

folders; the files' modified dates are consistent.

When connecting to my NAS

system using Remote Desktop,

I receive a message that the

Terminal Server has exceeded

the maximum number of

allowed connections.

The NAS system supports only

two current Remote Desktop

sessions at a time.

Log off of the other Remote Desktop sessions.

The system summary and the

task manager show twice as

many processors as are

actually installed in the

system.

The NAS system provides a

hyperthreading option, which

allows one physical processor

to appear to the operating

system and other applications

as two logical processors.

Do not take action. Your NAS system is operating

correctly.

Table 10-2. NAS Manager

Issue

Possible Cause

Resolution

I am trying to select the

Administer My Appliance

link on the opening page of

the NAS Manager, but the

link does not function

properly.

The user account that you used to

log in to the domain does not have

administrator privileges. The link

does not work for users without

administrator privileges.

Type the address of the NAS Manager in your browser.

For SSL connections, type: https://servername:1279

or
https://IPaddress:1279

I have just deleted a

volume, and now I am

unable to view my shares

in the NAS Manager.

If a volume with shares is deleted,

then the NAS Manager cannot

display any shares until the shares

that were directed to the deleted

volume are removed.

Use Remote Desktop to remove the shares for the

deleted volume. Exit the NAS Manager, and restart the

system. The shares should now be visible.

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