Dell PowerVault 715N (Rackmount NAS Appliance) - Manual (Page 84)

I cannot see my persistent
images.
Persistent images reside in the ActiveArchive directory,
which is a hidden folder.
Configure your system to view
hidden files and folders.
I cannot take persistent
images of my file system.
The cache file is still being created. Wait until the cache file is
created, and then attempt to
take the persistent image
again. To confirm that the
persistent image cache file has
been created, check the
Status Area of the
ActiveArchive section of the
PowerVault NAS Manager.
I cannot take persistent
images of my file system.
The cache file is full. Delete one or more persistent
images until sufficient space is
free in the cache file to create
the additional persistent
images.
I cannot take a persistent
image of my C: or D: drive.
A persistent image cannot be taken of the C: or D: drive. Taking a persistent image of
the C: or D: drive is not
supported.
I notice that the date and
time for the ActiveArchive
directory changes every
time I reboot my NAS
appliance.
The ActiveArchive directory date and time are reset at
each reboot. The new dates and times do not change the
dates and times of your persistent images.
Take no action. This is the
normal functionality of Dell
ActiveArchive.
I have deleted a persistent
image, but when the
Persistent Images page
redisplays I can still see the
persistent image. If I try to
delete it again, I get a
blank page.
In some environments, the Persistent Images page in
the PowerVault NAS Manager refreshes too quickly.
Wait a few seconds and refresh
the page. You should see that
the persistent image you
deleted is no longer listed.
Dell OpenManage Array Manager
Table 7-4. Dell OpenManage Array Manager
Troubleshooting Issues
Issue Possible cause Resolution
Two of the IDE hard drives show as SCSI
drives in the Dell OpenManage Array
Manager window.
Your NAS appliance only supports IDE hard
drives. The system is reporting the hard
drive type incorrectly.
Take no action. This is a design
issue that will be addressed in a
later release.
UNIX and Red Hat Linux
Table 7-5. UNIX and Linux Troubleshooting Issues
Issue Possible cause Resolution
I am unable to
manage my
disks and
volumes from
my Linux
clients or from
clients running
the Netscape
browser.
Managing disks and volumes from a Linux client or from any client that is running
Netscape as its only browser is not supported.
Use a Windows
client system with
Internet Explorer
5.01 or later to
manage your disks
and volumes.
I cannot
access the
Terminal
Services
Advanced
The Terminal Services Advanced Client is not supported by the Linux operating
system. It cannot work with the NAS Manager.
Use a Windows
client system to
manage the NAS
appliance using a
Terminal Services