Autotech service, Automated order-status service, Problems with your order – Dell Vostro 1200 (Early 2009) User Manual

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Getting Help

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[email protected] (Latin America and Caribbean countries

only)

[email protected]

(Asian/Pacific countries only)

• Dell Marketing and Sales e-mail addresses

[email protected]

(Asian/Pacific countries only)

[email protected] (Canada only)

• Anonymous file transfer protocol (FTP)

ftp.dell.com
Log in as user: anonymous, and use your e-mail address as your password.

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to

the questions most frequently asked by Dell customers about their portable

and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the

subjects that correspond to your questions. For the telephone number to call

for your region, see "Contacting Dell" on page 129.

Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go

to support.dell.com, or you can call the automated order-status service. A

recording prompts you for the information needed to locate and report on

your order. For the telephone number to call for your region, see "Contacting

Dell" on page 129.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or

incorrect billing, contact Dell for customer assistance. Have your invoice or

packing slip handy when you call. For the telephone number to call for your

region, see "Contacting Dell" on page 129.

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