Dell diagnostics main menu – Dell Vostro 1200 (Early 2009) User Manual

Page 82

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82

Troubleshooting Tools

9 At the Dell Diagnostics Main Menu, left-click with the mouse, or press

<Tab> and then <Enter>, to select the test you want to run (see "Dell

Diagnostics Main Menu" on page 82).

NOTE:

Write down any error codes and problem descriptions exactly as they

appear and follow the instructions on the screen.

10 After all tests have completed, close the test window to return to the Dell

Diagnostics Main Menu.

11 Close the Main Menu window to exit the Dell Diagnostics and restart the

computer.

12 Remove the Drivers and Utilities media from the optical drive.

Dell Diagnostics Main Menu

After the Dell Diagnostics loads the following menu appears:

Press <Tab> to select the test you want to run and then press <Enter>.

NOTE:

It is recommended that you select Test System to run a complete test on

your computer. Selecting Test Memory initiates the extended memory test, which

can take up to thirty minutes or more to complete. When the test completes, record

the test results and then press any key to return to this menu.

After Test System is selected, the following menu appears:

Option

Function

Test Memory

Run the stand-alone memory test

Test System

Run system diagnostics

Exit

Exit the diagnostics

Option

Function

Express Test

Performs a quick test of devices in the

system. This typically can take 10 to

20 minutes.

NOTE:

The Express Test requires no interaction on your

part. Run Express Test first to increase the possibility of

tracing a problem quickly.

book.book Page 82 Wednesday, December 12, 2007 10:32 AM

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