Dell diagnostics, When to use the dell diagnostics, Starting the dell diagnostics from your hard drive – Dell Vostro 1200 (Early 2009) User Manual

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Troubleshooting Tools

79

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions located in the

Product Information Guide.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in

"Troubleshooting" on page 85, and then run the Dell Diagnostics before

contacting Dell for assistance.
Start the Dell Diagnostics from your hard drive or from the Drivers and

Utilities media provided with your computer.

NOTE:

The Drivers and Utilities media is optional and may not ship with your

computer.

NOTE:

The Dell Diagnostics only operate on Dell computers.

Starting the Dell Diagnostics From Your Hard Drive

Before running the Dell Diagnostics, enter System Setup (see "Viewing the

System Setup Screens" on page 102) to review your computer’s configuration

information, and ensure that the device you want to test is displayed in

System Setup and is active.
The Dell Diagnostics is located on a separate diagnostic utility partition on

your hard drive.

NOTE:

If the computer is connected to a docking device (docked), undock it. See

the documentation that came with your docking device for instructions.

NOTE:

If your computer does not display a screen image contact Dell (see

"Contacting Dell" on page 129

).

1 Ensure that the computer is connected to an electrical outlet that is

known to be working properly.

2 Press and hold the <Fn> key or the mute button then turn on your

computer.

NOTE:

Alternatively, you can select Diagnostics from the one-time boot menu

at startup to boot to the diagnostic utility partition and run the Dell Diagnostics

(see "Changing the Boot Sequence" on page 102).

book.book Page 79 Wednesday, December 12, 2007 10:32 AM

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