If your dell™ computer gets wet, A solid blue screen appears, Error messages appear – Dell LATITUDE D400 User Manual

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A solid blue screen appears

Turn the computer off —

If the computer does not respond to a keystroke or a proper shutdown, press the

power button until the computer turns off. Press the power button again to restart the computer.

Windows XP

The computer restarts.

Windows 2000

The solid blue screen appears because you were not able to perform a proper Windows shutdown. ScanDisk

automatically runs during the start-up process. Follow the instructions on the screen.

Error messages appear

Review "

Error Messages

" —

Look up the message and take the appropriate action. See the software

documentation.

Confirm that the problem is software-related —

Run the System Board Devices tests in the

Dell

Diagnostics

. If all tests in the device group run successfully, the problem may be software-related. See the

software documentation.

If Your Dell™ Computer Gets Wet

CAUTION:

Perform this procedure only after you are certain that it is safe to do so. If the computer is

connected to an electrical outlet, Dell recommends that you turn off AC power at the circuit breaker before

attempting to remove the power cables from the electrical outlet. Use the utmost caution when removing

wet cables from a live power source.

1. Shut down the computer, disconnect the AC adapter from the computer, and then disconnect the AC adapter from the

electrical outlet.

2. Turn off any attached external devices, and disconnect them from their power sources and then from the computer.

3. Ground yourself by touching one of the metal connectors on the back of the computer.

4. Remove any installed PC Cards and put them in a safe place to dry.

5. Remove the battery.

6. Wipe off the battery and put it in a safe place to dry.

7. Remove the hard drive.

8.

Remove the memory modules

.

9. Open the display and place the computer right-side up across two books or similar props to let air circulate all around

it. Let the computer dry for at least 24 hours in a dry area at room temperature.

NOTICE:

Do not use artificial means, such as a hair dryer or a fan, to speed the drying process.

CAUTION:

To help prevent electrical shock, verify that the computer is thoroughly dry before continuing

with the rest of this procedure.

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