Symantec backup exec™ 2012 oem faq – Dell PowerVault DL2200 User Manual

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Symantec Backup Exec™ 2012 OEM FAQ

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Backup Exec 2012 V-Ray Edition

The newest member of the Backup Exec family, Backup Exec 2012 V-Ray Edition, is licensed per socket and

includes an unlimited number of Agents for VMware and Hyper-V, Agents for Applications and Databases
Agents, and Data Deduplication Option licenses. Additional agents and options not included with the Backup
Exec 2012 V-Ray Edition can be purchased separately on a “a la carte” basis to customize your backup
environment. There are two versions of the V-ray edition: one for processors with 2-6 cores and one for
processors with 8+ cores. The OEM Suites can be combined with add-on packs to allow you to license the
exact Backup Exec and Backup Exec Agent and Option licenses needed to protect and customize your backup
environment. As your needs evolve you can add additional agents and options along the way.

13. Is Backup Exec™ 2012 directly upgradeable from previous versions?

Yes. Backup Exec 2012 is directly upgradeable from all Backup Exec 12.5, and 2010 versions. It is highly
recommended to keep all of your software updated and on the same version throughout your environment.

14. Will a Backup Exec™ 2012 Agent work with a BE2010 Media server license?

No. Because of the new features in Backup Exec™ 2012, a Backup Exec 2012 Agent will not work with a Backup
Exec 2010 Media server license. However, a 2010 agent will work with a 2012 Media server license; this is only
recommended for purposes of a ‘rolling upgrade’ when you are in the process of upgrading all your software to the
latest version.

15. How do I upgrade to Backup Exec™ 2012? Is there a fee to upgrade?

You can upgrade to Backup Exec™ 2012 from Backup Exec™ 12.5, and 2010 version. If you are on a version prior to
the Backup Exec™ 12.5 release, your upgrade will uninstall the old version to install Backup Exec™ 2012. If you are
an existing customer with active maintenance, you can upgrade to the appropriate Backup Exec 2012 licenses for
free. If you do not have an active maintenance contract or if you are a new customer switching to Backup Exec please
contact your Dell representative for pricing.

16. How do I activate and register the software once I receive my voucher?

You will receive a voucher number when you purchase the product. This voucher number will direct you to a
Symantec licensing portal where you will register and activate your product. This will provide you with a serial
number which will in turn allow you to download and activate the software as well as your maintenance contract.
For more information on this procedure please see the Symantec Voucher Center Procedure Guide.

17. I have multiple versions of Backup Exec™ 2012 running in my environment and I am not

sure what is licensed vs. what is deployed. Is there a tool that can help me easily inventory

and manage all these licenses?

Yes, Symantec offers a free utility called the Backup Exec License Assessment Tool (known as BELAT). This easy-to-
use tool is designed to help you determine what has been deployed. A report is generated for you as the user which
details the number and type of Backup Exec licenses available and deployed in a given environment. BELAT does
not report back any license information to Symantec or any 3rd party. If you are using Backup Exec 12 or later, you
already have BELAT – just check under the tools menu in the product.

18. What operating systems are supported with Backup Exec™ 2012?

For a full list of supported hardware and software, please visit: www.backupexec.com/compatibility

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