System lights, Diagnostic lights – Dell OptiPlex SX280 User Manual

Page 87

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System Lights

 

Your power button light may indicate a computer problem.

 

 

Diagnostic Lights

 

 

To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel. The lights can be amber or green. When
the computer starts normally, the patterns or codes on the lights change as the boot process completes. If the POST portion of system boot completes
successfully, all four lights display solid green. If the computer malfunctions during the POST process, the pattern displayed on the LEDs may help identify
where in the process the computer halted.

 

the system for at least 10 seconds. Reattach the AC power cable to the power
supply. The light on the power supply should turn yellow. Reattach the DC
cable to the system. The light on the power supply should turn green.

 

Yellow

 

AC power is

present/no load

 

The power adapter is connected to an

electrical outlet but not to the
computer.

 

Ensure that the power adapter is firmly connected to the computer and the

retention latch is engaged.

 

Reseat the power adapter cable to the computer.

 

Green

 

AC power is

present/power to load

 

The power adapter is receiving power

from the electrical outlet and is
properly connected to the computer.

 

Check the power button light and see the "

System Lights

" table.

Power Button Light

Problem Description

Suggested Resolution

 

Solid green

 

Power is on, and the computer is operating

normally.

 

No corrective action is required.

 

Blinking green

 

The computer is in the suspended state

(Microsoft® Windows® 2000 and Windows XP).

 

Press the power button, move the mouse, or press a key on

the keyboard to wake the computer.

 

Blinks green several times and then

turns off

 

A configuration error exists.

 

Check the

diagnostic lights

to see if the specific problem is

identified.

 

Solid yellow

 

The Dell Diagnostics is running a test, or a device

on the system board may be faulty or incorrectly
installed.

 

If the Dell Diagnostics is running, allow the testing to

complete.

 

Check the

diagnostic lights

to see if the specific problem is

identified.

 

If the computer does not boot,

contact Dell

for technical

assistance.

 

Solid green and a beep code during

POST

 

A problem was detected while the BIOS was

executing.

 

See "

Beep Codes

" for instructions on diagnosing the beep

code. Also, check the

diagnostic lights

to see if the specific

problem is identified.

 

Solid green power light and no beep

code and no video during POST

 

The monitor may be faulty or attached incorrectly.

 

Check the

diagnostic lights

to see if the specific problem is

identified. See "

Video and Monitor Problems

."

 

Solid green power light and no beep

code but the computer locks up during
POST

 

An integrated system board device may be faulty.

 

Check the

diagnostic lights

to see if the specific problem is

identified. If the problem is not identified,

contact Dell

for

technical assistance.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Light
Pattern

 

Problem Description

Suggested Resolution

 

 

off

off
off
off

 

The computer is in a normal off

condition or a possible pre-BIOS
failure has occurred.

 

Plug the computer into a working electrical outlet and press the power button.

 

 

green

yellow
yellow
yellow

 

A possible BIOS failure has

occurred; the computer is in
recovery mode.

 

Run the BIOS Recovery utility, wait for recovery completion, and then restart the computer.

 

 

yellow

green

 

A possible processor failure has

occurred.

 

Reinstall the processor

and restart the computer.

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