Error messages – Dell OptiPlex SX280 User Manual

Page 89

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2.

 

Run the

Dell Diagnostics

to identify a more serious cause.

3.

 

Contact Dell

for technical assistance.

 

 

Error Messages

 

Fill out the Diagnostics Checklist as you complete these checks.

 

 

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

 

Code

Cause

 

1-1-2

 

Microprocessor register test in process

 

1-1-3

 

NVRAM read/write test in process or failure

 

1-1-4

 

ROM BIOS checksum in progress o r failure

 

1-2-1

 

Programmable interval timer test in progress or failure

 

1-2-2

 

DMA initialization in progress or failure

 

1-2-3

 

DMA page register read/write test in progress or failure

 

1-3

 

Video Memory Test failure

 

1-3-1 through 2-4-4  Memory not being properly identified or used

 

3-1-1

 

Slave DMA register test in progress or failure

 

3-1-2

 

Master DMA register test in progress or failure

 

3-1-3

 

Master interrupt mask register test in progress or failure

 

3-1-4

 

Slave interrupt mask register test in progress or failure

 

3-2-2

 

Interrupt vector loading in progress

 

3-2-4

 

Keyboard Controller Test in progress or failure

 

3-3-1

 

NVRAM power fail and checksum test in progress

 

3-3-2

 

Invalid NVRAM configuration

 

3-3-3

 

RTC /keyboard controller not found

 

3-3-4

 

Video Memory Test in progress or failure

 

3-4-1

 

Screen initialization test in progress or failure

 

3-4-2

 

Screen retrace test in progress or failure

 

3-4-3

 

Search for video ROM in progress

 

4-2-1

 

Timer tick interrupt test in progress or failure

 

4-2-2

 

Shutdown test in progress or failure

 

4-2-3

 

Gate A20 failure

 

4-2-4

 

Unexpected interrupt in Protected Mode

 

4-3-1

 

Memory test in progress or failure above address 0FFFFh

 

4-3-3

 

Timer-chip counter 2 test in progress or failure

 

4-3-4

 

Time-of-day clock test in progress or stopped

 

4-4-1

 

Super I/O chip failure

 

4-4-4

 

Cache test failure

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

A filename cannot contain any of the following characters: \ / : * ? " < > |  —

  

Do not use these characters in filenames.

A required .DLL file was not found  —

 

The program that you are trying to open is missing an essential file. To remove and then reinstall the

program:

1.

 

Click the Start button, click Control Panel, and then click Add or Remove Programs.

2.

 

Select the program you want to remove.

3.

 

Click the Change or Remove Program icon.

4.

 

See the program documentation for installation instructions.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn ]. For help in resolving this problem, please note this
checkpoint and contact Dell Technical Support  —

 

Contact Dell

and report the checkpoint code (nnnn) to the support technician.

Attachment failed to respond  —

 

See "

Drive Problems

."

Bad command or file name  —

 

Ensure that you spelled the command correctly, put spaces in the proper place, and used the correct

pathname.

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