2 hardware troubleshooter, 3 dell diagnostics, Hardware troubleshooter – Dell Latitude E6400 XFR (Mid 2008) User Manual

Page 8: Dell diagnostics

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Dell

Latitude™ E6400 XFR Service Manual

Page 8

System board failure has
occurred.

Contact Dell Support.

A possible processor failure

has occurred.

Reseat the processor (see Processor Module).

If the problem persists, contact Dell Support.

A possible graphics
card/video failure has

occurred.

Reseat any installed graphics cards.
If available, install a working graphics card into your

computer.

If the problem persists, contact Dell Support.

A possible LCD failure has

occurred.

Reseat the LCD cable (see Display

Assembly).
If the problem persists, contact Dell Support.

System failed on hard drive

initialization.

Reseat the hard drive (see Hard Drive).

If the problem persists, contact Dell Support.

System failed in

Option ROM initialization.

If you have added any plug-in hardware with an

option ROM, try removing or reseating it.

If the problem persists, contact Dell Support.

A possible modem failure

has occurred.

If available, install a working modem into your

computer.

If the problem persists, contact Dell Support.

1.1.2

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can

use the Hardware Troubleshooter to resolve the incompatibility.

Microsoft® Windows® XP:

1. Click StartHelp and Support.
2. Type hardware troubleshooter in the search field and press <Enter> to start the search.
3. In the Fix a Problem section, click Hardware Troubleshooter.

4. In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to

follow the remaining troubleshooting steps.

Microsoft Windows Vista®:

1. Click the Windows Vista start button

, and click Help and Support.

2. Type hardware troubleshooter in the search field and press <Enter> to start the search.

3. In the search results, select the option that best describes the problem and follow the remaining

troubleshooting steps.

1.1.3

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, follow the safety

instructions that shipped with your computer.

When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in Solving Problems, and then run the Dell

Diagnostics before contacting Dell for assistance.


Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.

NOTE:

The Drivers and Utilities media is optional and may not ship with your computer.

NOTE:

The Dell Diagnostics only operate on Dell computers.

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