Dell Dimension 9100 - Manual (Page 38)

38
Solving Problems
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Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
R ESTART THE COMPUTER —
1 Simultaneously press <Ctrl><Esc> to display the Start menu.
2 Type u , press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.
3 After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4 Start the computer.
T EST THE MOUSE — Connect a properly working mouse to the computer, and try using the mouse.
C HECK THE MOUSE SETTINGS —
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click Mouse.
3 Try adjusting the settings.
R EINSTALL THE MOUSE DRIVER — See page 50.
R UN THE H ARDWARE T ROUBLESHOOTER — See page 52.
C HECK THE NETWORK CABLE CONNECTOR — Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
C HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER — If the link integrity light is off,
that indicates no network communication exists. Replace the network cable. For a description of
network lights, see "Controls and Lights" on page 106.
R ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
C HECK YOUR NETWORK SETTINGS — Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
R UN THE H ARDWARE T ROUBLESHOOTER — See page 52.