Dell 2300 Wireless Broadband Router User Manual

Page 117

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There are only some clients on the LAN that work. What should I do?

If the wired clients work, but the wireless clients cannot access the Dell TrueMobile 2300 Wireless Broadband Router:

Make sure the network name (SSID), encryption method, and encryption key for the Dell TrueMobile 2300 Wireless Broadband
Router match with those for the wireless client:

For the wireless client:

See the documentation for your wireless adapter.

For the Dell TrueMobile 2300 Wireless Broadband Router:

Start the web-based configuration tool.
Click the Basic Settings -> Wireless Settings tabs.

Make sure that either the client is set to get an IP address automatically. For instructions, click

here

.

If the wireless clients work, but the wired clients cannot access the Dell TrueMobile 2300 Wireless Broadband Router:

Make sure the Ethernet cables are connected correctly. For information, see the documentation for the hub or switch.

My browser does not display the web-based configuration tool. What should I do?

Use Microsoft Internet Explorer or Netscape Navigator, both version 4.0 or higher, as your browser.

Check the browser’s proxy server settings:

1. Open the Control Panel on your computer, and double click the Internet icon from the Control Panel window. This will

open a window titled Internet Properties.

2. From the Internet Properties window select the Connection tab.
3. Click the LAN Settings button.
4. Under the heading Proxy server select the Access the Internet using a proxy server option.
5. Click the Advanced button. This will bring up a window titled Proxy Settings.
6. Disable the proxy server setting or set it to auto-detect.

Remove or disable any firewall software on the client. See the documentation included with the firewall software.

Remove any dialup settings in the browser:

1. Open a browser. For Internet Explorer, follow the next two steps.
2. Click Tools --> Internet Options --> Connections.
3. Click the Never Dial a connection option.

Enter http://192.168.2.1 for the default IP address. If the default IP address has been changed, then use the new IP
address assigned to the Dell TrueMobile 2300 Wireless Broadband Router.

Make sure the client is set to obtain an IP address automatically.

To obtain an IP address automatically:

1. Open the Control Panel on your computer, and double click the Network and Dial-up Connections icon.
2. Right-click your local area connection.
3. Click Properties.
4. Select the TCP/IP option.

NOTE: Some systems may require you to select the Networking tab before selecting the TCP/IP option.

5. Click the Properties button.
6. Check the Obtain an IP address automatically option.

If you are using a manually assigned IP address for the client, the IP address for the client must be on the same subnet as
the Dell TrueMobile 2300 Wireless Broadband Router:

1. Follow the instructions above to access the Internet Protocol (TCP/IP) Properties window.
2. The option Use the following IP address should be selected.

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