Dell 7130cdn Color Laser Printer - Manual (Page 127)

Troubleshooting
Dell 7130cdn Professional Color Printer
User Guide
127
Toner Smudges and Residual Images Print
Toner Smudges Appear on the Back of the Page
Probable Causes Solutions
Unsupported media (wrong size, thickness, type,
etc.) is being used. Use Dell approved media. See Supported Media
on page 43.
Media type is set incorrectly. When printing envelopes, labels, heavyweight
stock, or transparencies, specify the appropriate
media type in the printer driver.
Probable Causes Solutions
The media transfer roller is dirty. Check the transfer roller for toner accumulation.
Replace if necessary.
The media path is dirty with toner. Print several blank sheets and the excess toner
should disappear.
Foreign material has entered the printer. Check the transfer belt for foreign material or
damage.
Check the fuser for foreign material.