Dell Inspiron 8200 - Manual (Page 49)

Scanner Problems
Touch Pad or Mouse Problems
External Keyboard Problems
If you have voice mail service, you might hear an irregular dial tone when you have messages. Contact your telephone company for
instructions on restoring a dial tone.
Turn off call waiting (catch-phone)—
See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties.
1. Click the Start button and click Control Panel.
2. Click Printers and Other Hardware, click Phone and Modem Options, click the Dialing Rules tab, and then click Edit....
3. In the Edit Location window, ensure that To disable call waiting, dial: is checked, and then select the proper code as listed in your
telephone directory.
4. Click Apply and click OK.
5. Close the Phone and Modems Options window.
6. Close the Control Panel window.
Verify that the modem is communicating with Windows
1. Click the Start button and click Control Panel.
2. Click Printers and Other Hardware.
3. Click Phone and Modem Options.
4. Click the Modems tab.
5. Click the COM port for your modem.
6. Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Check the power cable connection—
Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on.
Check the scanner cable connection—
Ensure that the scanner cable is firmly connected to the computer and to the scanner.
Unlock the scanner—
Ensure that your scanner is unlocked if it has a locking tab or button.
Reinstall the scanner driver—
See the scanner documentation for instructions.
Check the touch pad settings
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click Mouse.
3. Try adjusting the settings.
Check the mouse cable—
Shut down the computer. Disconnect the mouse cable and check it for damage. For PS/2 cables, check the cable connector for bent or broken
pins. Firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.
To verify that the problem is with the mouse, check the touch pad
1. Turn off the computer.
2. Disconnect the mouse.
3. Turn on the computer.
4. At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
Reinstall the touch pad driver—
See " Reinstalling Drivers and Utilities ."