General program problems, E-mail problems, A program crashes – Dell Inspiron 8200 User Manual

Page 53: A program stops responding, A solid blue screen appears, Error messages appear

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General Program Problems

A program crashes

 

A program stops responding

 

A solid blue screen appears

 

Error messages appear

 

E-Mail Problems

 

You have too many programs open. Close all windows and open the program that you want to use.

Operating system not found—

Contact Dell (see "Contacting Dell" in the Dell Owner's Manual that came with your computer).

A required .DLL file was not found—

The program that you are trying to open is missing an essential file. Remove and then reinstall the program.

1.

 

Click the Start button.

2.

 

Click Control Panel.

3.

 

Click Add or Remove Programs.

4.

 

Select the program you want to remove.

5.

 

Click the Change or Remove Program icon.

6.

 

See the program documentation for installation instructions.

x:\ is not accessible. The device is not ready—

Insert a disk into the drive and try again.

HINT:

Software usually includes installation instructions in its documentation or on a floppy disk or CD.

See the software documentation—

Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed
and configured the program. Reinstall the program if necessary.

End the program

1.

 

Simultaneously press

.

2.

 

Click the Applications tab, and then select the program that is no longer responding.

3.

 

Click End Task.

Turn the computer off—

If the computer does not respond to a keystroke or a proper shutdown, press the power button until the computer turns off. Press the
power button again to restart the computer. The solid blue screen appears because you were not able to perform a proper Windows® 
shutdown. ScanDisk automatically runs during the start-up process. Follow the instructions on the screen.

Review "Error Messages"—

Look up the message and take the appropriate action. See "

Check the drive for errors

" and the software documentation.

Ensure that you are connected to the Internet—

With the Outlook Express e-mail program open, click File. If Work Offline has a check mark next to it, click the check mark to remove it and
connect to the Internet.

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