Printing quality problems – Dell 1130 Laser Mono Printer User Manual

Page 78

Advertising
background image

materials from the wrong

paper source.

selected in the Printing

Preferences may be

incorrect.

found under the Paper tab within the Printing Preferences.

Select the correct paper source. See the printer driver help

screen. (See

Opening printing preferences

.)

A print job is extremely

slow.

The job may be very

complex.

Reduce the complexity of the page or try adjusting the print

quality settings.

Half the page is blank.

The page orientation

setting may be incorrect.

Change the page orientation in your application. See the

printer driver help screen.

The paper size and the

paper size settings do not

match.

Ensure that the paper size in the printer driver settings

matches the paper in the tray.Or, ensure that the paper size in

the printer driver settings matches the paper selection in the

software application settings you use.

The machine prints, but

the text is wrong,

garbled, or incomplete.

The machine cable is loose

or defective.

Disconnect the machine cable and reconnect. Try a print job

that you have already printed successfully. If possible, attach

the cable and the machine to another computer that you know

works and try a print job. Finally, try a new machine cable.

The wrong printer driver

was selected.

Check the application’s printer selection menu to ensure that

your machine is selected.

The software application is

malfunctioning.

Try printing a job from another application.

The operating system is

malfunctioning.

Exit Windows and reboot the computer. Turn the machine off

and back on again.

If you are in a DOS

environment, the font

setting for your machine

may be set incorrectly.

See

Changing font setting (Dell 1130n only)

.

Pages print, but they are

blank.

The toner cartridge is

defective or out of toner.

Redistribute the toner, if necessary. If necessary, replace the

toner cartridge.

The file may have blank

pages.

Check the file to ensure that it does not contain blank pages.

Some parts, such as the

controller or the board,

may be defective.

Contact a service representative.

The machine does not

print PDF file correctly.

Some parts of graphics,

text, or illustrations are

missing.

Incompatibility between

the PDF file and the

Acrobat products.

Printing the PDF file as an image may enable the file to print.

Turn on Print As Image from the Acrobat printing options.

It will take longer to print when you print a PDF file as an

image.

The print quality of

photos is not good.

Images are not clear.

The resolution of the

photo is very low.

Reduce the photo size. If you increase the photo size in the

software application, the resolution will be reduced.

Before printing, the

machine emits vapor near

the output tray.

Using damp paper can

cause vapor during

printing.

This is not a problem. Just keep printing.

The machine does not

print special- sized paper,

such as billing paper.

Paper size and paper size

setting do not match.

Set the correct paper size in the Edit... in the Paper tab in the

Printing Preferences. (See

Opening printing preferences

.)

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality.

See the table below to clear the problem.

Condition

Suggested Solutions

Light or faded print

If a vertical white streak or faded area appears on the page, the toner supply

is low. You may be able to temporarily extend the toner cartridge life. (See

Redistributing toner

.) If this does not improve the print quality, install a new

toner cart
The paper may not meet paper specifications; for example, the paper may be

too moist or rough. (See

Print media specifications

.)

Advertising