Common windows problems, Common linux problems – Dell 1130 Laser Mono Printer User Manual

Page 81

Advertising
background image

The machine may require repair. Contact a service representative.

Loose toner

Clean the inside of the machine. (See

Cleaning the inside

.)

Check the paper type and quality. (See

Print media specifications

.)

Remove the toner cartridge and then, install a new one. (See

Replacing the

toner cartridge

.)

If the problem persists, the machine may require repair. Contact a service

representative.

Character Voids

Character voids are white areas within parts of characters that should be solid

black:

If you are using transparencies, try another type of transparency. Because of

the composition of transparencies, some character voids are normal.
You may be printing on the wrong surface of the paper. Remove the paper and

turn it around.
The paper may not meet paper specifications. (See

Print media specifications

.)

Horizontal stripes

If horizontally aligned black streaks or smears appear:

The toner cartridge may be installed improperly. Remove the cartridge and

reinsert it.
The toner cartridge may be defective. Remove the toner cartridge and install a

new one. (See

Replacing the toner cartridge

.)

If the problem persists, the machine may require repair. Contact a service

representative.

Curl

If the printed paper is curled or paper does not feed into the machine:

Turn the stack of paper over in the tray. Also try rotating the paper 180° in the

tray.
Change the printer option and try again. Go to Printing Preferences, click

Paper tab, and set type to Thin. (See

Opening printing preferences

.)

An unknown image repetitively

appears on a few sheets or loose

toner, light print, or contamination

occurs.

Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or

above.The high altitude may affect the print quality, such as loose toner or light

imaging. Change the correct altitude setting to your machine. (See

Altitude

adjustment

.)

Common Windows problems

Condition

Suggested solutions

“File in Use” message appears

during installation.

Exit all software applications. Remove all software from the startup group, then

restart Windows. Reinstall the printer driver.

“General Protection Fault”,

“Exception OE”, “Spool 32”, or

“Illegal Operation” messages

appear.

Close all other applications, reboot Windows and try printing again.

“Fail To Print”, “A printer timeout

error occurred” messages

appear.

These messages may appear during printing. Just keep waiting until the machine

finishes printing. If the message appears in ready mode or after printing has been

completed, check the connection and/or whether an error has occurred.

Refer to Microsoft Windows User’s Guide that came with your computer for further information on Windows error

messages.

Common Linux problems

condition

Suggested solutions

Advertising