Dell E228WFP Monitor - Manual (Page 35)

Product Specific Problems
Troubleshooting Your Soundbar
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left on the monitor for a long period of
time) displayed appears on the
screen when not in use. Alternatively, use a dynamically changing screensaver.
NOTE: Image Burn-In is not covered by your warranty.
Input auto switching to another source Can't select input source l Under "Auto Detect" mode if one of the DVI or VGA signal is lost(or
cable disconnected) the display will automatically switch to the other
input source where a signal exist.
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
Screen image is too small Image is centered on screen, but does not fill
entire viewing area. l Perform monitor reset on "All Settings."
Cannot adjust the monitor with the
buttons on the front panel OSD does not appear on the screen. l Turn off the monitor, unplug the power cord and then
plug back and turn on the monitor.
COMMON SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
No Sound No power to Soundbar - the power indicator is off. l Turn the Power/Volume knob on the Soundbar clockwise to the middle position;
check if the power indicator (green LED) on the front of the Soundbar is illuminated.
l Confirm that the power cable from the Soundbar is plugged into the adaptor.
l Confirm that the monitor has power.
l If the monitor has no power, see Troubleshooting your monitor
problem.
No Sound Soundbar has power - power indicator is on. l Plug the audio line-in cable into the computer's audio out jack.
l Set all Windows volume controls to their maximum.
l Play some audio content on the computer (i.e. audio CD, or MP3).
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume
setting.
l Clean and reseat the audio line-in plug.
l Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound Computer's sound card is used as the audio source. l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the sound
card.
l Set all Windows volume controls to their midpoints.
l Decrease the volume of the audio application.
l Turn the Power/Volume knob on the Soundbar counter
setting.
l Clean and reseat the audio line-in plug.
l Troubleshoot the computer's sound card.
l Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the audio
source.
l Decrease the volume of the audio source.
l Turn the Power/Volume knob on the Soundbar counter
setting.
l Clean and reseat the audio line-in plug.
Unbalanced Sound Output Sound from only one side of Soundbar l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the sound
card or audio source.
l Set all Windows audio balance controls (L-R) to their midpoints.
l Clean and reseat the audio line-in plug.
l Troubleshoot the computer's sound card.
l Test the Soundbar using another audio source (i.e. portable CD player).
Low Volume Volume is too low. l Clear any obstructions between the Soundbar and the user.
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
setting.
l Set all Windows volume controls to their maximum.
l Increase the volume of the audio application.
l Test the Soundbar using another audio source (i.e. portable CD player).