Operating system problems – Dell Adaptec U320 SCSI Raid 0 or 1 Controller Card User Manual

Page 38

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mismatches with the
calculated value.

correct the
problem and
reboot. No action
required.

SEEPROM failure, now using defaults.

SEEPROM chip
hardware failed.

Replace
SEEPROM chip.

WARNING: The Disk Monitoring System has detected that the drive on
SCSI ID: x is operating outside of normal specifications. It is advisable
to immediately backupYour data and replace your hard-disk drive by
calling your support desk or Dell Inc.

SMART drive failure;
errors exceed Failure
Prediction Threshold

Backup data and
replace drive.

The array configuration has changed. Press <Ctrl><A> for RAID
configuration utility or press any key to continue.

The array is degraded.

Rebuild the array.

Warning: A failed drive has been forced online. This could lead to data
corruption.

One member of Raid-
0 has been put back
online.

FYI information;
no action needed.

Operating System Problems

The following table describes operating system problems you might encounter, along with suggested solutions.

Problem

Suggested Solution

SCSI controller does not appear in Device
Manager

The Windows® operating system may already be listing the controller
under Other Devices instead of the SCSI and RAID controllers
section.

1. In Device Manager, look under Other Devices to see if it lists a

PCI card or RAID controller.

2. If so, highlight this listing and click on the Properties button

then click on the Driver tab.

3. Depending on your version of Windows, choose either Change

Driver or Update Driver.

4. Follow the on-screen prompts to complete installation of the

driver. If Windows asks if you want to test if the device can be
removed safely, click on Cancel.

5. Reboot the system to complete installation of the driver.

"No Hard Drives Found" Message Appears
During a CD Installation of the Windows
operating system.

The <F6> key was not pressed at the appropriate time during
installation.

1. Reboot the computer from the Windows Operating System CD.
2. When the message Press F6 if you need to install third party

SCSI or RAID driver appears, press <F6>.

3. See the "

Windows Operating System Driver Installation

" section

for instructions to continue with the installation.

If this does not correct the problem, verify device connectivity and
logical device configuration.

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