Support information package – Dell PowerVault MD3000 User Manual

Page 109

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Troubleshooting

109

where -f flushes all the memory-resident data for the file system indicated

by <filesystem-identifier>, and <filesystem-identifier>

specifies a unique file system in the following syntax:

drive-letter: <mount-point-path>

The file system identifier might consist of only a drive letter, as in the

following example:

SMrepassist -f E:

NOTE:

In Windows, the mount point path is a drive letter.

An error message appears in the command line when the utility cannot

distinguish between the following:

• Source virtual disk and snapshot virtual disk (for example, if the snapshot

virtual disk has been removed)

• Standard virtual disk and virtual disk copy (for example, if the virtual disk

copy has been removed)

Support Information Package

MD Storage Manager provides a feature that enables you to save all storage

array data, such as profile and event log information, to a file that you can

send if you seek technical assistance for problem resolution. To generate this

support information bundle:

1 Click the Support tab, then click Gather Support Information.
2 Click Browse.

The

Collect All Support Data dialog box appears.

3 In the Save in drop-down menu, select the location at which you want to

save the support data bundle. In the

File name text box, type a name for

the bundle.

4 Click Save to close the Collect All Support Data dialog box.
5 Click Start.

The support information bundle is saved to the location of your choice.

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