Reset password – Dell PowerVault MD3000 User Manual

Page 24

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Storage Array

7 Press <I> to set the speed to 115200.
8 Press <Q> to set the data, parity, and stopbits to 8-N-1, then

press <Enter>.

9 Press <Enter> to exit the Comm Parameters screen.

10 Select Exit and press <Enter> again to exit the setup screen.

Reset Password

NOTICE:

Failure to stop data I/O to a non-fault-tolerant array before performing the

following steps may result in loss of data. Please contact Dell Technical Support for

a password reset Username and Password.

1 Stop all I/O to the array.
2 From the HyperTerminal (Windows) or MINICOM (Linux) window, send

a <BREAK> from the terminal shell. This action is accomplished by

<Ctrl><PAUSE/BREAK> within HyperTerminal or <Ctrl><A>, then

<F> from within Minicom.

3 When prompted for input within 5 seconds, press <S> for the service

interface menu.

4 When prompted for a login and password, use the login username and

password provided by Dell Technical Support (see the notice above).

5 Upon successful login, the Service Interface Main Menu is displayed in the

terminal window.

6 At the prompt, select <3> from the menu and press <Enter>.
7 When prompted if you wish to reset the storage array password, type <Y>

and then press <Enter>.

8 Logout of the terminal by typing <Q> and then <Enter>.
9 Close HyperTerminal or MINICOM.

10 Remove the password reset cable.
11 To set a new password, go to the Modular Disk Storage Manager software

under the

Tools tab and click Set Or Change Password Link.

12 Leave the Current Password blank, enter the new password twice, and

click

OK.

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