Dell 2707WFP Monitor User Manual

Page 43

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No Video/ Power
LED off

No picture

l

Check connection integrity at both ends of the video cable

l

Electric outlet verification

l

Ensure power button is depressed fully

No Video/ Power
LED on

No picture or no
brightness

l

Increase brightness and contrast controls via OSD

l

Perform monitor self-test feature check

l

Check for bent or broken pins

Poor Focus

Picture is fuzzy,
blurry or ghosting

l

Auto Adjust via OSD

l

Adjust Phase and Pixel Clock controls via OSD

l

Eliminate video extension cables

l

Perform monitor reset

l

Lower video resolution or increase font size

Shaky/Jittery Video

Wavy picture or
fine movement

l

Auto Adjust via OSD

l

Adjust Phase and Pixel Clock controls via OSD

l

Perform monitor reset

l

Check environmental factors

l

Relocate and test in another room

Missing Pixels

LCD screen has
spots

l

Cycle power on-off

l

These are pixels that are permanently off and is a natural defect that occurs in LCD technology

Stuck-on Pixels

LCD screen has
bright spots

l

Cycle power on-off

l

These are pixels that are permanently on and is a natural defect that occurs in LCD technology

Brightness Problems

Picture too dim or
too bright

l

Perform monitor reset on "Factory Reset"

l

Auto Adjust via OSD

l

Adjust brightness and contrast controls via OSD

Geometric Distortion

Screen not
centered correctly

l

Perform monitor reset on "Display Reset"

l

Auto Adjust via OSD

l

Adjust brightness and contrast controls via OSD

l

Ensure monitor is in proper video mode

NOTE: When using '2: DVI-D', the positioning adjustments are not available.

Horizontal/Vertical
Lines

Screen has one or
more lines

l

Perform monitor reset on "Display Reset"

l

Auto Adjust via OSD

l

Adjust Phase and Pixel Clock controls via OSD

l

Perform monitor self-test feature check and determine if these lines are also in self-test mode

l

Check for bent or broken pins

NOTE: When using '2: DVI-D', the Pixel Clock and Phase adjustments are not available.

Sync Problems

Screen is
scrambled or
appears torn

l

Perform monitor reset on "Display Reset"

l

Auto Adjust via OSD

l

Adjust Phase and Pixel Clock controls via OSD

l

Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode

l

Check for bent or broken pins

l

Boot up in the "safe mode"

LCD Scratched

Screen has
scratches or
smudges

l

Turn monitor off and clean the screen

l

For cleaning instruction, see

Caring for Your Monitor

.

Safety Related Issues

Visible signs of
smoke or sparks

l

Do not perform any troubleshooting steps

l

Monitor needs to be replaced

Intermittent Problems

Monitor
malfunctions on &
off

l

Ensure monitor is in proper video mode

l

Ensure video cable connection to computer and to the flat panel is secure

l

Perform monitor reset on "Factory Reset"

l

Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode

Missing Color

Picture missing
color

l

Perform monitor self-test feature check

l

Check connection integrity at both end of the video cable

l

Check for bent or broken pins

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