Dell 2707WFP Monitor - Manual (Page 45)

Universal Serial Bus (USB) Specific Problems
Dell Soundbar (Optional) Troubleshooting
The monitor will not fill the entire
screen. The picture can’t fill the height or width of the screen. l Due to the non-standard formats of DVDs,
the monitor may not show the full screen
pictures.
NOTE: When choosing DVI-D mode, Auto Adjust function is not available.
SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
USB interface is not working USB peripherals are not working l Check that your monitor is powered ON.
l Reconnect the upstream cable to your computer.
l Reconnect the USB peripherals (downstream connector).
l Switch off and then turn on the monitor again.
l Reboot the computer.
High Speed USB 2.0 interface is
slow. High Speed USB 2.0 peripherals working slowly or
not at all. l Check that your computer is USB 2.0 capable.
l Verify USB 2.0 source on your computer.
l Reconnect the upstream cable to your computer.
l Reconnect the USB peripherals (downstream connector).
l Reboot the computer.
COMMON
SYMPTOMS
WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS
No Sound No power to Soundbar - the
power indicator is off.
(built-in DC power supply. i.e.
2707WFP) l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the
power indicator (green LED) on the front of the Soundbar is illuminated.
l Confirm that the power cable from the Soundbar is plugged into the monitor.
l Confirm that the monitor has power.
l If the monitor has no power, see Monitor Specific Troubleshooting for monitor common
problem.
No Sound Soundbar has power - power
indicator is on. l Plug the audio line-in cable into the computer's audio out jack.
l Set all Windows volume controls to their maximum.
l Play some audio content on the computer (i.e. audio CD, or MP3).
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
l Clean and reseat the audio line-in plug.
l Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound Computer's sound card is used as
the audio source. l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the sound card.
l Set all Windows volume controls to their midpoints.
l Decrease the volume of the audio application.
l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
l Clean and reseat the audio line-in plug.
l Troubleshoot the computer's sound card.
l Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound Other audio source is used. l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the audio source.
l Decrease the volume of the audio source.
l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.
l Clean and reseat the audio line-in plug.
Unbalanced Sound
Output Sound from only one side of
Soundbar. l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio
source.