Dell Inspiron 4150 - Manual (Page 46)

If you cannot play a CD, CD-RW, or DVD
High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a defect with the drive or the CD.
If you cannot eject the CD, CD-RW, or DVD drive tray
If you hear an unfamiliar scraping or grinding sound
If the CD-RW drive stops writing
Try another floppy disk — Insert another disk to eliminate the possibility that the original disk is defective.
Reinstall the drive —
1. Save and close any open files, exit any open programs, and shut down the computer.
2. Remove the drive from the module bay.
3. Reinstall the drive.
4. Turn on the computer.
Clean the drive — See "Cleaning Your Computer" in the Tell Me How help file for instructions (see " Accessing Help ").
HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives.
Ensure that Windows® recognizes the drive — Click the Start button and click My Computer. If the drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. Insert a
bootable disk and restart the computer. Verify that the light is blinking, indicating normal operation.
Try another disc — Insert another disc to eliminate the possibility that the original disc is defective.
Adjust the Windows volume control — Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is
turned up and that the sound is not muted.
Reinstall the drive —
1. Save and close any open files, exit any open programs, and shut down the computer.
2. Remove the drive.
3. Reinstall the drive.
4. Turn on the computer.
Clean the drive or disc — See "Cleaning Your Computer" in the Tell Me How help file for instructions (see " Accessing Help ").
1. Ensure that the computer is turned off.
2. Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.
3. Gently pull out the tray until it stops.
l Ensure that the sound is not caused by the program that is running.
l Ensure that the disk or disc is inserted properly.
Disable standby or hibernate mode in Windows before writing to a CD-RW — For more information on disabling power management
modes, search for the keyword standby or hibernate in the Windows XP Help and Support Center (see " Accessing Help ").
Change the write speed to a slower rate — See the help files for your CD creation software.
Exit all other open programs — Exiting all other open programs before writing to the CD-RW may alleviate the problem.