Resolving software and hardware incompatibilities, Resolving software and, Hardware incompatibilities – Dell Precision 650 User Manual

Page 11: And see, Resolving software and hardware, Incompatibilities, Windows xp, Windows 2000

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Resolving Software and Hardware Incompatibilities

Windows XP

 

Microsoft

®

Windows

®

XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.

 

To check for conflicts on a computer running Windows XP:

1.

 

Click the Start button, and then click Control Panel.

2.

 

Click Performance and Maintenance, and then click System.

3.

 

Click the Hardware tab, and then click Device Manager.

4.

 

In the Device Manager list, check for conflicts with the other devices.

 

Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.

5.

 

Double-click any conflicting device listed to bring up the Properties window to determine what needs to be reconfigured or removed from the Device

Manager.

 

Resolve these conflicts before checking specific devices.

6.

 

Double-click the malfunctioning device type in the Device Manager list.

7.

 

Double-click the icon for the specific device in the expanded list.

 

The Properties window appears.

8.

 

Resolve any IRQ conflicts, as described in step 5.

 

If an IRQ conflict exists, the Device status area in the Properties window reports the cards or devices that share the device's IRQ.

 

To use the Windows XP Hardware Troubleshooter:

1.

 

Click the Start button, and then click Help and Support.

2.

 

Type hardware troubleshooter in the Search field, and then click the arrow to start the search.

3.

 

Click Hardware Troubleshooter in the Search Results list.

4.

 

In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.

Windows 2000

 

To check for conflicts on a computer running Windows 2000:

1.

 

Click the Start button, point to Settings, and click Control Panel.

2.

 

In the Control Panel window, double-click System.

3.

 

Click the Hardware tab.

4.

 

Click Device Manager.

5.

 

Click View, and then click Resources by connection.

6.

 

Double-click Interrupt request (IRQ) to view the IRQ assignments.

 

Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.

7.

 

Double-click any conflicting device listed to bring up the Properties window to determine what needs to be reconfigured or removed from the Device

Manager. Resolve these conflicts before checking specific devices.

8.

 

Double-click the malfunctioning device type in the Device Manager list.

9.

 

Double-click the icon for the specific device in the expanded list.

 

The Properties window appears.

10.

 

If an IRQ conflict exists, the Device status area in the Properties window reports the cards or devices that share the device's IRQ. Resolve the IRQ

conflicts.

 

To use the Windows 2000 Hardware Troubleshooter:

1.

 

Click the Start button, and then click Help.

2.

 

Click Troubleshooting and Maintenance on the Contents tab, click Windows 2000 troubleshooters, and then click Hardware.

3.

 

In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.

 

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