Identifying drivers, Reinstalling drivers – Dell Precision 650 User Manual

Page 9

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Identifying Drivers

Windows XP

1.

 

Click the Start button and click Control Panel.

2.

 

In the Control Panel window, under Pick a Category, click Performance and Maintenance.

3.

 

In the Performance and Maintenance window, click System.

4.

 

In the System Properties window, click the Hardware tab.

5.

 

Click Device Manager.

6.

 

In the Device Manager window, scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

 

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver.

Windows 2000

1.

 

Click the Start button, point to Settings, and click Control Panel.

2.

 

In the Control Panel window, double-click System.

3.

 

In the System Properties window, click the Hardware tab.

4.

 

Click Device Manager.

5.

 

In the Device Manager window, scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

 

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver.

Reinstalling Drivers

 

 

1.

 

Insert the Drivers and Utilities CD into the CD drive.

 

If this is your first time to use the Drivers and Utilities CD, the Installation window opens to inform you that the CD will begin the installation. Click OK,

and respond to the installation program prompts to complete the installation.

2.

 

Click Next at the Welcome Dell System Owner screen.

3.

 

Choose the appropriate selections for System Model, Operating System, Device Type, and Topic.

4.

 

Click My Drivers in the Topic drop-down menu.

 

The Drivers and Utilities CD scans your computer's hardware and operating system and then displays a list of device drivers for your system

configuration.

5.

 

Click the appropriate driver and follow the instructions to download the driver for your computer.

 

To view a list of all available drivers for your computer, click Drivers in the Topic drop-down menu.

 

To access the Dell Drivers and Utilities CD Guide, click User's Guides in the Topic drop-down menu, and then click Dell Precision ResourceCD.

Using Windows XP Device Driver Rollback

 

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously

installed version.

 

To use Device Driver Rollback:

1.

 

Click the Start button and click Control Panel.

2.

 

In the Control Panel window, under Pick a Category, click Performance and Maintenance.

3.

 

In the Performance and Maintenance window, click System.

4.

 

In the System Properties window, click the Hardware tab.

5.

 

Click Device Manager.

6.

 

In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties.

7.

 

Click the Drivers tab.

8.

 

Click Roll Back Driver.

 

If Device Driver Rollback does not resolve the problem, then use

Using System Restore

to return your operating system to the operating state it was in before

you installed the new driver.

NOTICE:

The Dell Support website and your Dell Precision Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers 

obtained from other sources, your computer might not work correctly.

NOTE:

To access device drivers and user documentation, you must use the Drivers and Utilities CD while your computer is running Windows.

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