Contacting dell – Dell Inspiron 4100 User Manual

Page 103

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Dell provides limited technical support for the computer and any "Dell-
installed" software and peripherals

1

. Support for third-party software and

peripherals is provided by the original manufacturer, including those
purchased and/or installed through Dell Software & Peripherals
(DellWare™), Readyware, and Custom Factory Integration (DellPlus™)

2

.

1

Repair services are provided pursuant to the terms and conditions of your limited
warranty and any optional support service contract purchased with the
computer.

2

All Dell-standard components included in a Custom Factory Integration (CFI)
project are covered by the standard Dell limited warranty for your computer.
However, Dell also extends a parts replacement program to cover all nonstand-
ard, third-party hardware components integrated through CFI for the duration
of the computer’s service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the
application software that is preinstalled on the computer during the
manufacturing process (Microsoft Office, Norton Antivirus, and so on).

Dell-installed peripherals include any internal expansion cards, or Dell-
branded module bay or PC Card accessories. In addition, any Dell-branded
monitors, keyboards, mice, speakers, microphones for telephonic modems,
docking stations/port replicators, networking products, and all associated
cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or
application software sold by Dell not under the Dell brand (printers,
scanners, cameras, games, and so on). Support for all third-party software
and peripherals is provided by the original manufacturer of the product.

Contacting Dell

HINT:

Toll-free numbers

are for use within the
country for which they are
listed.

When you need to contact Dell, use the telephone numbers, codes, and
electronic addresses provided in the following table. If you need assistance
in determining which codes to use, contact a local or an international
operator.

2H767bk0.book Page 103 Friday, September 28, 2001 1:37 PM

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