Dell OptiPlex 740 User Manual

Page 77

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NOTE:

DSS may or may not be available for your computer model.

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Software upgrades and troubleshooting hints — Frequently asked

questions, hot topics, and general health of your computing
environment

 

Dell Support 3

Dell Support 3 is an automated upgrade and notification system installed on your
computer. This support provides real-time health scans of your computing
environment, software updates, and relevant self-support information. Access Dell

Support 3 from the

icon in the taskbar.

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How to find information about my computer and its components

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How to connect to the Internet

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How to add user accounts for different people

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How to transfer files and settings from another computer

 

Windows Welcome Center

The Windows Welcome Center automatically appears when you use the computer
for the first time. You can choose to have it appear every time you start your
computer by placing a check in the Run at startup checkbox. Another method of

accessing the Welcome Center is to click the Windows Vista Start button

, and

then click Welcome Center.

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How to use Microsoft Windows XP or Windows Vista®

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How to work with programs and files

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How to personalize my desktop

 

Windows Help and Support

Microsoft Windows XP:

1.

 

Click the Start button and click Help and Support.

2.

 

Either select one of the topics listed, or type a word or phrase that

describes your problem into the Search box, click the arrow icon, and then
click the topic that describes your problem.

3.

 

Follow the instructions on the screen.

Microsoft Windows Vista:

1.

 

Click the Windows Vista Start button

, and then click Help and Support.

2.

 

In Search Help, type a word or phrase that describes your problem, and

then press <Enter> or click the magnifying glass.

3.

 

Click the topic that describes your problem.

4.

 

Follow the instructions on the screen.

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Remote help with troubleshooting my computer

  DellConnect™ Service and Support

Dell associates can diagnose and repair your computer remotely over a
broadband connection. To learn more and get started with DellConnect, go to
support.dell.com and click Revolutionary remote help—DellConnect.

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How to reinstall my operating system

 

Operating System Media

 

NOTE:

The Operating System media may be optional and may not ship with your

computer.

The operating system is already installed on your computer. To reinstall your
operating system, use the Operating System media. See

Reinstalling Microsoft®

Windows Vista® and Windows® XP

.

After you reinstall your operating system, use the optional Drivers and Utilities
media
to reinstall drivers for the devices that came with your computer.

Your operating system product key label is located on your computer.

 

 

NOTE:

The color of your media varies based on the operating system you

ordered.

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