Hardware troubleshooter, Dell diagnostics, When to use the dell diagnostics – Dell Vostro 2510 (Early 2009) User Manual

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A possible

processor

failure has

occurred.

Reseat the processor (see

Removing the Processor Module

).

If the problem persists, contact Dell Support.

A possible

graphics

card/video

failure has

occurred.

Reseat any installed graphics cards.

If available, install a working graphics card into your computer.

If the problem persists, contact Dell Support.

A possible LCD

failure has

occurred.

Reseat the LCD cable (see

Removing the Display Assembly

).

If the problem persists, contact Dell Support.

A possible

keyboard

failure has

occurred.

Reseat the keyboard (see

Removing the Keyboard

).

If available, connect an external keyboard.

If the problem persists, contact Dell Support.

A possible USB

controller

failure has

occurred.

Remove any USB devices.

If the problem persists, contact contact Dell Support.

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the

Hardware Troubleshooter to resolve the incompatibility.

Windows XP:

1. Click StartHelp and Support.

2. Type hardware troubleshooter in the search field and press <Enter> to start the search.

3. In the Fix a Problem section, click Hardware Troubleshooter.

4. In the Hardware Troubleshooter list, select the option that best describes the problem, and click Next to follow the

remaining troubleshooting steps.

Windows Vista®:

1. Click the Windows Vista start button

, and click Help and Support.

2. Type hardware troubleshooter in the search field and press <Enter> to start the search.

3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Dell Diagnostics

CAUTION:

Before working inside your computer, read the safety information that shipped with your

computer. For additional safety best practices information, see the Regulatory Compliance Homepage at

www.dell.com/regulatory_compliance.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in

Solving Problems

, and then run the Dell Diagnostics

before contacting Dell for assistance.

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