Copier or scanner does not respond, Scanner unit does not close, Poor copy or scanned image quality – Dell V313w All In One Wireless Inkjet Printer User Manual

Page 85: Partial copies or scans of documents or photos

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background image

Copier or scanner does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

S

ET

YOUR

PRINTER

AS

THE

DEFAULT

PRINTER

R

EMOVE

AND

REINSTALL

THE

PRINTER

SOFTWARE

Scanner unit does not close

1

Lift the scanner unit.

2

Remove any obstruction keeping the scanner unit open.

3

Lower the scanner unit.

Poor copy or scanned image quality

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

C

LEAN

THE

SCANNER

GLASS

A

DJUST

THE

SCAN

QUALITY

FROM

THE

PRINTER

SOFTWARE

R

EVIEW

THE

TIPS

FOR

COPYING

,

SCANNING

,

AND

IMPROVING

PRINT

QUALITY

U

SE

A

CLEARER

VERSION

OF

THE

ORIGINAL

DOCUMENT

OR

IMAGE

M

AKE

SURE

THE

DOCUMENT

OR

PHOTO

IS

LOADED

FACEDOWN

ON

THE

SCANNER

GLASS

AND

IN

THE

CORRECT

CORNER

Partial copies or scans of documents or photos

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

SURE

THE

DOCUMENT

OR

PHOTO

IS

LOADED

FACEDOWN

ON

THE

SCANNER

GLASS

AND

IN

THE

CORRECT

CORNER

S

ELECT

A

PAPER

SIZE

FROM

THE

PRINTER

SOFTWARE

THAT

MATCHES

THE

LOADED

PAPER

M

AKE

SURE

THE

O

RIGINAL

S

IZE

SETTING

MATCHES

THE

SIZE

OF

THE

DOCUMENT

YOU

ARE

SCANNING

Troubleshooting

85

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