Scan was not successful, Scanning takes too long or freezes the computer, Cannot scan to a computer over a network – Dell V313w All In One Wireless Inkjet Printer User Manual

Page 86: Memory card troubleshooting, Memory card troubleshooting checklist

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Scan was not successful

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

C

HECK

THE

USB

CONNECTION

1

Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2

Firmly plug the square end of the USB cable into the back of the printer.

3

Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with a

USB symbol.

R

ESTART

THE

COMPUTER

Scanning takes too long or freezes the computer

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

C

LOSE

OTHER

SOFTWARE

PROGRAMS

THAT

ARE

NOT

BEING

USED

U

SE

A

LOWER

SCANNING

RESOLUTION

Cannot scan to a computer over a network

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

M

AKE

SURE

THE

PRINTER

AND

THE

DESTINATION

COMPUTER

ARE

CONNECTED

TO

THE

SAME

NETWORK

M

AKE

SURE

THE

PRINTER

SOFTWARE

IS

INSTALLED

ON

THE

DESTINATION

COMPUTER

Memory card troubleshooting

“Memory card troubleshooting checklist” on page 86

“Nothing happens when a memory card is inserted” on page 87

“Cannot print documents from a memory card or flash drive” on page 87

“Photos do not transfer from a memory card across a wireless network” on page 87

Memory card troubleshooting checklist

Before you troubleshoot, use the following checklist to solve most memory card problems:

Make sure that the memory card you are using can be used in the printer.

Make sure you insert the memory card into the correct slot.

Make sure the memory card is not damaged.

Make sure memory card contains supported file types.

Troubleshooting

86

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