Tray linking does not work, Large jobs do not collate – Dell B3465dn Mono Laser Multifunction Printer User Manual

Page 267

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Tray linking does not work

Notes:

•

The trays can detect paper length.

•

The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.

Action

Yes

No

Step 1

a

Open the trays, and then check if they contain paper of the same size
and type.

•

Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.

•

Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.

b

Resend the print job.

Do the trays link correctly?

The problem is solved. Go to step 2.

Step 2

a

From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.

Note: The paper size and type must match for trays to be linked.

b

Resend the print job.

Do the trays link correctly?

The problem is solved. Contact

technical

support

.

Large jobs do not collate

Action

Yes

No

Step 1

a

From the Finishing menu on the printer control panel, set Collate to
(1,2,3) (1,2,3).

b

Resend the print job.

Did the job print and collate correctly?

The problem is solved. Go to step 2.

Step 2

a

From the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the
setting in the Finishing menu.

b

Resend the print job.

Did the job print and collate correctly?

The problem is solved. Go to step 3.

Troubleshooting

267

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