Dell B3465dn Mono Laser Multifunction Printer - Manual (Page 287)

• “Scanner unit does not close” on page 287
• “Poor copy quality” on page 288
• “Partial document or photo copies” on page 289
Copier does not respond
Action Yes No
Step 1
Check if an error or status message appears on the display.
Does an error or status message appear?
Clear the error or status
message. Go to step 2.
Step 2
Check if the power cord is plugged into the printer and a properly
grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 3. Connect the power
cord to the printer and
a properly grounded
electrical outlet.
Step 3
Turn off the printer, then wait for about 10 seconds, and then turn it back
on.
Did Performing Self Test and Ready appear?
The problem is solved. Contact technical
support .
Scanner unit does not close
Action Yes No
Check if there are no obstructions between the scanner unit and the
printer.
a Lift the scanner unit.
b Remove any obstruction that keeps the scanner unit open.
c Lower the scanner unit.
Did the scanner unit close properly?
The problem is solved. Contact technical
support .
Troubleshooting 287