Received fax has poor print quality – Dell B3465dn Mono Laser Multifunction Printer User Manual
Page 295
Action
Yes
No
Step 3
Set up the shortcut number properly.
•
Check if the shortcut number has been set for the telephone number
that you want to dial.
•
Dial the telephone number manually.
Can you send faxes?
The problem is solved. Contact
.
Received fax has poor print quality
Action
Yes
No
Step 1
Ask the person who sent you the fax to:
a
Check if the quality of the original document is satisfactory.
b
Increase the fax scan resolution, if possible.
c
Resend the fax.
Is the fax print quality satisfactory?
The problem is solved. Go to step 2.
Step 2
Decrease the incoming fax transmission speed.
a
Open a Web browser, and then type the printer IP address in the
address field.
Notes:
•
View the printer IP address on the printer home screen. The IP
address appears as four sets of numbers separated by periods,
such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
•
Print a network setup page or menu settings page, and then
locate the IP address in the TCP/IP section.
b
Click Settings > Fax Settings > Analog Fax Setup.
c
In the Max Speed menu, click one of the following:
•
2400
•
4800
•
9600
•
14400
•
33600
d
Click Submit, and then resend the fax.
Is the fax print quality satisfactory?
The problem is solved. Go to step 3.
Troubleshooting
295