Troubleshooting a sata hard drive, Troubleshooting a scsi hard drive – Dell PowerEdge 750 User Manual
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If the problem is not resolved, see "Getting Help."
Troubleshooting a SATA Hard Drive
Problem
l
Faulty hard drive.
l
Damaged or improperly connected hard-drive cables.
Action
1.
Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in "Running the System Diagnostics."
If the test fails, continue to the next step.
2.
Enter the System Setup program and verify that the system is configured correctly. See "Using the System Setup Program" in your User's Guide.
3.
Run the hard drive tests in the system diagnostics. See "
Running the System Diagnostics
."
If the tests fail, continue to the next step.
4.
Open the system. See "
5.
Ensure that the hard-drive interface cable is properly connected between the drive and the system board.
To identify system board connectors, see
Figure A
-3
.
6.
If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See "
Configuring the Boot Drive
" in "Installing Drives."
7.
Ensure that the power cable is properly connected to the drive.
8.
."
9.
Format and partition the hard drive. See the operating system documentation.
10.
If possible, restore the files to the drive.
If the problem persists, see "
Getting Help
."
Troubleshooting a SCSI Hard Drive
Problem
l
Device driver error.
l
Hard drive not recognized by the system.
Action
CAUTION:
See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTICE:
This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all files on the hard drive.
CAUTION:
See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
NOTICE:
This procedure can destroy data stored on the hard drive. Before you continue, back up all files on the hard drive.