Resolving software and hardware incompatibilities, Windows xp, Windows me – Dell Inspiron 4100 User Manual

Page 54: Windows 2000

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If you are installing a modem driver, click Modem and then click the appropriate modem.

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If you are installing a network adapter driver, click Network adapters and then click 3Com 3C920 Integrated Fast Ethernet Controller.

5.

 

Click Properties and click the Driver tab.

6.

 

Click Update Driver.

7.

 

Verify that Automatic search for a better driver (Recommended) is selected, and then click Next.

8.

 

Click Finish, and then click Yes to restart the computer.

Resolving Software and Hardware Incompatibilities

Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but
incorrectly configured. See the following subsection that corresponds to your operating system to check for IRQ conflicts on your computer.

Windows XP

1.

 

Click the Start button, and then click Control Panel.

2.

 

Click Performance and Maintenance, and then click System.

3.

 

Click the Hardware tab, and then click Device Manager.

4.

 

In the Device Manager list, check for conflicts with the other devices.

Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.

5.

 

Double-click any conflicting device listed to bring up the Properties window so that you can determine what items need to be reconfigured or removed

from the Device Manager.

6.

 

Resolve the device conflicts before checking specific devices.

7.

 

Double-click the malfunctioning device type in the Device Manager list.

8.

 

Double-click the icon for the specific device in the expanded list.

The Properties window appears.

If an IRQ conflict exists, the Device status area in the Properties window reports what other devices are sharing the device's IRQ.

9.

 

Resolve any IRQ conflicts.

You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware
troubleshooter

in the Search field, and then click the arrow to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware

Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.

Windows Me

1.

 

Click the Start button, point to Settings, and click Control Panel.

2.

 

Double-click the System icon.

3.

 

Click the Device Manager tab.

4.

 

In the Device Manager list, check for conflicts with the other devices.

Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.

5.

 

Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the

Device Manager.

6.

 

Resolve these conflicts before checking specific devices.

7.

 

Double-click the malfunctioning device type in the Device Manager list.

8.

 

Double-click the icon for the specific device in the expanded list.

The Properties window appears.

If an IRQ conflict exists, the Device status area in the Properties window reports what other devices are sharing the device's IRQ.

9.

 

Resolve any IRQ conflicts.

You can also use the Windows Me Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click Troubleshooting in the
What would you like help with? list, click Hardware & system device problems, click Hardware, memory, & others, and then click Hardware
Troubleshooter
. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.

Windows 2000

1.

 

Click the Start button, point to Settings, and click Control Panel.

2.

 

Double-click the System icon.

3.

 

Click the Hardware tab.

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