Incorrect characters print, Tray linking does not work, Large jobs do not collate – Dell 5350dn Mono Laser Printer User Manual

Page 170: Incorrect characters print m

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background image

5

Press the up or down arrow button until

Page Protect

appears, and then press

.

6

Press the up or down arrow button until

Off

appears, and then press

.

Job prints from the wrong tray or on the wrong paper

C

HECK

THE

PAPER

TYPE

SETTING

Make sure the paper type setting matches the paper loaded in the tray:

1

From the printer control panel Paper menu, check the Paper Type setting.

2

Before sending the job to print, specify the correct type setting:

For Windows users, specify the type from Print Properties.

For Macintosh users, specify the type from the Print dialog.

Incorrect characters print

M

AKE

SURE

THE

PRINTER

IS

NOT

IN

H

EX

T

RACE

MODE

If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.

Tray linking does not work

These are possible solutions. Try one or more of the following:

L

OAD

THE

SAME

SIZE

AND

TYPE

OF

PAPER

Load the same size and type of paper in each tray to be linked.

Move the paper guides to the correct positions for the paper size loaded in each tray.

U

SE

THE

SAME

P

APER

S

IZE

AND

P

APER

T

YPE

SETTINGS

Print a menu settings page and compare the settings for each tray.

If necessary, adjust the settings from the Paper Size/Type menu.

Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.

Large jobs do not collate

These are possible solutions. Try one or more of the following:

M

AKE

SURE

C

OLLATE

IS

SET

TO

O

N

From the Finishing menu or Print Properties, set Collate to On.

Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.

Troubleshooting

170

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