Dell technical support policy (u.s.only), Dell technical support policy (u.s. only) – Dell Inspiron 500m User Manual

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5

Press the down-arrow key to select Infrared Mode, and press the right-arrow key to

change the setting to Fast IR or Slow IR.
It is recommended that you use Fast IR. If the infrared device cannot communicate

with your computer, turn off the computer and repeat steps 1 through 5 to change the

setting to Slow IR.

6

Press

to save the changes and exit the system setup program.

If you are prompted to restart your computer, click Yes.

7

Follow the instructions on the screen while the infrared sensor driver is being installed.

8

At the end of the installation process, click Yes to restart the computer.

NOTE: If the infrared device cannot communicate with your computer after you repeat steps 1

through 5 to change the system setup program setting to Slow IR, contact the infrared device
manufacturer.

After you enable the infrared sensor, you can use it to establish a link to an infrared device.
To set up and use an infrared device, see the infrared device documentation and the
Windows Help and Support Center. To access help, see "Accessing Help" on page 86.

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the
customer in the troubleshooting process and provides for restoration of the operating
system, application software, and hardware drivers to the original default configuration as
shipped from Dell, as well as the verification of appropriate functionality of the computer
and all Dell-installed hardware. In addition to this technician-assisted technical support,
online technical support is available at support.dell.com. Additional technical support
options may be available for purchase.

Dell provides limited technical support for the computer and any "Dell-installed" software
and peripherals

1

. Support for third-party software and peripherals is provided by the original

manufacturer, including those purchased and/or installed through Dell Software and
Peripherals, Readyware, and Custom Factory Integration

2

.

1

Repair services are provided pursuant to the terms and conditions of your limited warranty and any
optional support service contract purchased with the computer.

2

All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by
the standard Dell limited warranty for your computer. However, Dell also extends a parts replace-
ment program to cover all nonstandard, third-party hardware components integrated through CFI
for the duration of the computer’s service contract.

3Y647bk0.book Page 126 Wednesday, April 2, 2003 3:24 PM

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