Dell Precision T5400 (Late 2007) User Manual
Page 113
Troubleshooting
113
The computer does not start up
C
H E C K
T H E
D I A G N O S T I C
L I G H T S
— See "Diagnostic Lights
.
E
N SU R E
T H A T
T H E
P O W ER
C A B L E
I S
F I R M L Y
CO N N EC T E D
T O
T H E
C O M PU T E R
A N D
T O
T H E
E L E C T RI CA L
O U T L E T
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system
shutdown.
T
URN
TH E
CO M PU T E R
O F F
— If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
E
N D
T H E
P R O G R A M
—
1
Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2
Click the Applications tab.
3
Click to select the program that is no longer responding.
4
Click End Task.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a
floppy disk, CD, or DVD.
C
H E C K
T H E
S O F T WA RE
D O C U M EN T A TI O N
— If necessary, uninstall and then reinstall
the program.
A program is designed for an earlier Windows operating system
R
U N
T H E
P
R O G R A M
C
O M P A T I B I L I T Y
W
I Z A RD
—
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.
2
Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.