Dell PowerVault NX300 User Manual

Page 10

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10

Troubleshooting Guide

Error: -5007.

Error occurred

while

attempting to

create OS

volume.

A pre-existing virtual disk

with LUN ID 0 that is

not being used for the

NAS operating system

has been encountered.

The operating system on the

PowerVault NAS system must be

on virtual disk 0.
To workaround this issue, the

current virtual disk with LUN ID 0

must be deleted for the operating

system reinstallation to proceed.

1

Backup all data on virtual disk 0

if possible.

2

Reboot your system and boot

into the PERC controller BIOS

during POST. For more

information about booting into

the PERC controller BIOS, see

PERC user’s guide at

support.dell.com/manuals.

3

Delete the virtual disk with LUN

ID 0.

4

Reboot the PowerVault NAS

using the operating system

reinstallation media or DVD.

Errors due to

third-party tools

and utilities.

To workaround this issue, follow

the instructions in the error

message. If the error cannot be

resolved, contact Dell.
For more information, see "Getting

Help" in the Hardware Owner’s

Manual at

support.dell.com/manuals.

The package provided

is not a NAS

appliance software.

The package provided for

the PowerVault NAS

Initial Configuration

Wizard is not a

recognized NAS

appliance software.

Ensure that the package

downloaded from

support.dell.com is compatible

with your system.

Table 1. Installation Issues

(continued)

Issue

Description

Workaround / Solution

book.book Page 10 Monday, September 6, 2010 1:15 PM

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