Technical support service, Autotech service, Automated order-status service – Dell Precision 670 User Manual
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Appendix: Dell Precision Workstation 470 and 670 Computers User's Guide
file:///T|/htdocs/systems/ws670/EN/ug_en/client_h.htm[3/20/2013 9:32:01 AM]
www.dell.com/ap/ (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la/ (Latin American countries)
www.dell.ca (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous, and use your e-mail address as your password.
Electronic Support Service
[email protected] (Asian/Pacific countries only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
Electronic Quote Service
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
Electronic Information Service
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most frequently asked by
Dell customers about their portable and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical
support service. For the telephone number to call, see the contact numbers for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the
automated order-status service. A recording prompts you for the information needed to locate and report on your order. For
the telephone number to call, see the contact numbers for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware.
Our technical support staff uses computer-based diagnostics to provide fast, accurate answers.