Cd drive problems – Dell Dimension 4550 User Manual

Page 40

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40

Solving Problems

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.dell.com | support.dell.com

NOTICE: Do not attempt to clean drive heads with a swab. You may

accidentally misalign the heads, which can render the drive inoperable.

CD drive problems

HINT: High-speed CD

drive vibration is normal
and may cause noise. This
does not indicate a defect
in the drive or the CD.

C

L E A N

THE

D R IV E

— Use a commercially available cleaning kit.

A

D J US T

T H E

W

IN D O W S

VO L UM E

C O NT R O L

— Click the speaker icon in

the lower-right corner of your screen.

• Ensure that the volume is turned up by clicking the slidebar and dragging

it up.

• Ensure that the sound is not muted by clicking any boxes that are checked.

T

E S T

THE

D RI V E

W I T H

A N O T HE R

CD — Insert another CD to eliminate

the possibility that the original CD is defective.

C

HE C K

T H E

S P E A K E R S

A ND

S UB W O O F ER

— See "Sound and Speaker

Problems" on page 55.

E

NSU R E

T H A T

W

IN D O W S

R EC O G NI Z E S

T H E

D R IV E

— Click the Start

button, and then double-click My Computer. If the CD drive is not listed,

perform a full scan with your antivirus software to check for and remove viruses.

Viruses can sometimes prevent Windows from recognizing the drive.

C

L E A N

THE

D IS C

— See the

Tell Me How

help file for instructions on

cleaning your CDs. To access help files, see page 38.

C

HE C K

F O R

IN T E R RU P T

RE Q U ES T

C O N F L I C T S

— See page 70.

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