Dell Dimension 4550 User Manual

Page 63

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Advanced Troubleshooting

63

Starting the Dell Diagnostics From Your Hard Drive

1

Shut down and restart the computer.

2

When the DELL™ logo appears, press <F12> immediately.

HINT: If you receive a

message stating that no
Diagnostics utility
partition has been found,
follow the instructions to
run the Dell Diagnostics
from your ResourceCD
(see page 63).

If you wait too long and the Microsoft

®

Windows

®

logo appears,

continue to wait until you see the Windows desktop. Then shut down

your computer through the Start menu and try again.

3

When the boot device list appears, highlight Boot to Utility Partition

and press <Enter>.

4

When the Dell Diagnostics Main Menu appears, select the test you

want to run (see page 64).

Starting the Dell Diagnostics From the ResourceCD

1

Insert the ResourceCD into the CD drive.

2

Shut down and restart the computer.
When the DELL™ logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait

until you see the Windows desktop. Then shut down your computer

through the Start menu and try again.

HINT: This procedure

changes the boot sequence
for one time only. On the
next start-up, the
computer boots according
to the devices specified in
the system setup program.

3

When the boot device list appears, highlight IDE CD-ROM Device

and press <Enter>.

4

Select the IDE CD-ROM Device option from the CD boot menu.

5

Select the Boot from CD-ROM option from the menu that appears.

6

Type

1

to start the ResourceCD menu.

7

Type

2

to start the Dell Diagnostics.

8

Select Run the 32 Bit Dell Diagnostics from the numbered list. If

multiple versions are listed, select the version appropriate for your

platform.

9

When the Dell Diagnostics Main Menu appears, select the test you

want to run (see page 64).

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