Dell Dimension 4550 User Manual

Page 61

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Advanced Troubleshooting

61

Other failure.

• Ensure that the cables are properly

connected from the hard drive,

CD drive, and DVD drive to the system

board (see page 85).

• If the problem persists, contact Dell

(see page 116).

PCI bus failure has

occurred.

1

Determine if a conflict exists by

removing a card (not the video card)

(see page 90) and then restarting the

computer.

2

If the problem persists, reinstall the card

that you removed, remove a different

card (see page 90), and then restart the

computer.

3

Repeat this process for each card. If the

computer starts normally, troubleshoot

the last card removed from the

computer for resource conflicts (see

"Resolving Software and Hardware

Incompatibilities" on page 70).

4

If the problem persists, contact Dell

(see page 116).

Video controller

failure.

• If the computer has a video card,

remove the card and reinstall it (see

page 94).

• If the problem persists or the computer

has integrated video, contact Dell (see

page 116).

No memory

modules are

detected.

• Reinstall all memory modules (see

page 92) and then restart the computer.

• If the problem persists, contact Dell

(see page 116).

Diagnostic Code

Definition

Corrective Action

G G G Y

A B C D

Y G Y Y

A B C D

Y G Y G

A B C D

G Y Y Y

A B C D

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