Dell Dimension 4550 User Manual

Page 43

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Solving Problems

43

V

E RI F Y

T H A T

THE

MO D E M

I S

CO M MU N IC A T IN G

W IT H

W

IN D O W S ®

1

Click the Start button, and then click Control Panel.

2

Click Printers and Other Hardware.

3

Click Phone and Modem Options.

4

Click the Modems tab.

5

Click the COM port for your modem.

6

Click Properties, click the Diagnostics tab, and then click Query Modem to

verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.

T

UR N

O F F

CA L L

W AI T I NG

(

C AT C H

-

P HO N E

) — See your telephone

directory for instructions on deactivating this feature. Then adjust the dial-up

networking connection properties.

1

Click the Start button, and then click Control Panel.

2

Click Printers and Other Hardware, and then click Phone and Modem

Options.

3

Click your connection type to highlight it.

4

Click the Dialing Rules tab, and then click Edit.

5

Click the To Disable Call Waiting box to place a checkmark in it.

6

Select the disable code from the drop-down menu (for example, *70).

7

Click Apply, and then click OK.

E

NSU R E

T H A T

Y O U

A RE

C O NN E CT E D

T O

THE

I

NTE R N ET

— With the

Outlook Express e-mail program open, click File. If Work Offline has a

checkmark next to it, click the checkmark to remove it and connect to the

Internet.

E

NSU R E

T H A T

Y O U

HA V E

S UB S C R IB E D

T O

A N

I

NTE R NE T

S E R VI C E

P R OV I D E R

— Contact an Internet service provider to subscribe.

C

O NT A C T

YOUR

I

N T E RN E T

S E R V I CE

P R O VI D E R

— Contact your Internet

service provider for assistance.

C

HE C K

F O R

IN T E R RU P T

R E Q U ES T

C O N F L I C T S

— See page 70.

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